All our homes have single rooms, some with ensuite facilities. We have a few rooms that would be suitable for married couples, subject to CQC permission. All rooms have nurse call systems, access to telephone/computer points and TV aerials. All our homes have passenger lifts for ease of access to each floor. Residents are encouraged to bring personal items to help make them feel comfortable and more at home. We have large spacious lounge areas with conservatories and dining areas. All our homes have private gardens, allowing residents to enjoy the good weather as they wish.
We have qualified managers who work closely with their deputies, senior care staff and others who are all trained or working towards a National Vocational Qualification. All staff have specialist dementia training. We have excellent relationships with our external stakeholders such as GPs, district nurses, local authorities, the Care Quality Commission and the local community. When you need the support of others to care for yourself or a relative, it is important to feel you are in safe hands. We listen closely to what our residents and their family and friends tell us about their personal needs.